THE RECONNECT EXPERIENCE
Terms and Conditions
Effective Date: 10/31/2025
The Reconnect Experience is provided by Kristin Barnhart, LLC (“Company,” “we,” or “us”). I am honored to welcome you to The Reconnect Experience. This program is designed to support growth, clarity, and deeper connection in your relationships. The following terms explain how your coaching experience works so that both you and I have a clear foundation for our work together. By enrolling, you agree to these terms.
1. Nature of Services
The Reconnect Experience is a relationship coaching program that supports personal growth and relationship development. Coaching focuses on insight, action, and communication improvement. It is not therapy, mental health treatment, or a substitute for licensed psychological care.
Although I am a licensed psychologist, in The Reconnect Experience, I am serving as your relationship coach. This means no healthcare provider–patient relationship is established, and the services offered are not psychological, medical, or mental health care. No diagnosis or treatment will be provided or implied.
2. Program Components
Your purchase includes access to a self-paced online course and three private 45-minute coaching sessions with Dr. Kristin Barnhart. The online lessons are designed to support and deepen your work in the coaching sessions.
Once you enroll, you will see a module in the online course titled How to Schedule Your Personalized Sessions with Dr. Kristin Barnhart. Follow the instructions there to get started. All three sessions must be scheduled and completed before January 31, 2026. Coaching sessions are available as Dr. Kristin Barnhart’s schedule allows, Monday through Thursday, 10:00 a.m. to 7:00 p.m. Eastern Time. Sessions not booked and completed by the deadline are forfeited and cannot be rescheduled after that date.
You will retain access to the online course materials for as long as the course remains active on the Teachable platform.
3. Payment
Payment for The Reconnect Experience is due in full at the time of enrollment. Enrollment is not complete until payment has been received.
4. Scheduling and Rescheduling
Sessions are scheduled on a first-come basis. To reschedule, please provide at least 24 hours’ notice. Missed or late-cancelled sessions are forfeited. Scheduling early is encouraged to ensure availability. You also forfeit payment for that session, and no replacement session will be offered. This policy protects the integrity of scheduling for all participants and ensures that reserved time is honored.
5. Client Agreement and Coaching Policy
Before your first session, you will receive a Couples Coaching Agreement with Kristin Barnhart, LLC, and a Court Policy for Kristin Barnhart, LLC. These must be reviewed and signed before coaching begins.
The Couples Coaching Agreement and Court Policy documents outline how we will work together and set clear expectations about communication, confidentiality, and scheduling. This step ensures that your experience feels organized, supported, and transparent from the start. Sessions cannot take place until both documents are signed and returned.
6. Technology and Communication
Coaching sessions are conducted by video using a secure platform such as Zoom. You are responsible for having a reliable internet connection and a private space for sessions.
Email communication between sessions is limited to scheduling and logistical questions.
Coaching is not available by text or for urgent or crisis. If you are in crisis or need immediate support, please contact local emergency services or call 988 in the United States.
7. No Refund Policy
Because this program includes immediate access to digital course materials and reserved coaching time, all sales are final.
This policy maintains fairness for all participants and ensures access for clients who are ready to engage fully in the process.
8. Confidentiality
Everything you share during coaching sessions will be treated as private and handled with care. Coaching is not protected by the same legal confidentiality rules that apply to therapy. If you ever want to clarify how your information is handled, please ask before or during your sessions so you can make fully informed choices.
9. Option to Upgrade
After completing The Reconnect Experience, clients who live in one of the 43 PsyPact-participating states may be invited to upgrade to therapy appointments with Dr. Barnhart. Therapy would be a separate relationship with its own consent forms, structure, and fees.
10. Inclusivity and Professional Conduct
Kristin Barnhart, LLC welcomes clients of all backgrounds, identities, and relationship structures. The Reconnect Experience is offered in a professional and respectful environment where curiosity, honesty, and mutual regard guide the work.
11. Intellectual Property and Proprietary Materials
All course materials, exercises, recordings, concepts, and frameworks provided through The Reconnect Experience are proprietary to Kristin Barnhart, LLC. They are intended solely for your personal use within this program. You agree not to reproduce, share, sell, or distribute any part of the materials without prior written permission. These materials reflect the original professional work of Dr. Barnhart and are offered to support your personal growth and learning.
12. Mutual Responsibility
These terms are here to protect both you and me, creating clarity and boundaries that allow us to do meaningful work together with focus and respect. If you have any questions about these terms, please reach out before purchasing.
13. Governing Law
This Agreement is governed by the laws of the State of Connecticut. Any disputes arising from this Agreement will be handled in that jurisdiction. The parties agree that any legal action or proceeding arising out of or relating to this Agreement shall be brought exclusively in the state courts located in New London County, Connecticut, or the United States District Court for the District of Connecticut, New Haven Division. Each party consents to the jurisdiction and venue of those courts.
Disclaimer
The Reconnect Experience provides relationship coaching for personal growth and education. It is not a clinical service or a substitute for therapy. Participants who complete the program and live in PsyPact states may be offered the option to upgrade to therapy under a separate agreement.